Hybrid Customer Service Officer: First Point of Contact

North Yorkshire Council is looking for a Customer Service Officer in Harrogate. You will be the first point of contact for enquiries across telephone, webchat, social media and face to face, providing quality responses in line with local government requirements.

We offer training and career progression opportunities, a hybrid working pattern after training (up to 3 days per week from home), and a flexible, customer-focused environment that supports professional development.