Hybrid Customer Service Leader: CX & Operations

CHEP in Manchester is seeking a Customer Service Leader to mentor and manage a team of Customer Service Executives. You'll drive customer service excellence, implement process improvements, and oversee daily operations to enhance the customer experience.

The successful candidate will have strong people management skills, proven experience in customer service leadership, and a data-driven mindset. The hybrid work model allows for a flexible work balance, supporting a diverse and inclusive workforce.