Hybrid Customer Service Lead Coach & Improve 24/7 Support

Starling Bank is looking for a Customer Service Team Lead in Cardiff to inspire and motivate the team, ensuring exceptional service for customers through the Starling banking app.

This hybrid role involves a structured shift pattern and aims to balance office and home working, providing flexibility after an initial onboarding period. With our commitment to responsible banking and inclusion, this position plays a key role in delivering clarity and control over customer finances.