Hybrid Customer Service Advisor FinTech Support & Growth

FNZ (UK) Ltd in Basingstoke is seeking a Customer Service Advisor to join our hybrid, permanent team. You will handle inbound enquiries by phone and live web chat, delivering outstanding service while guiding customers to manage their accounts using our online tools.

You will work with a collaborative team, aim to resolve queries accurately, build rapport with customers, and contribute to continuous improvement of processes and customer experience in a fast-paced environment.