Hybrid Customer Service Advisor - Housing Support

Platform Housing Group is recruiting for Customer Service Advisors to be the first point of contact for residents, handling enquiries and aiming for first-time resolution. Roles include training in Birmingham, with a shift pattern of 8:00am to 5:15pm, Monday to Friday, and after training, working from home with occasional office days.

We offer generous benefits, inclusive environment, and development opportunities, with assessments scheduled in September and applications reviewed throughout the