Hybrid Customer Experience Specialist

JaJa Finance Ltd in Manchester is seeking a Customer Service Agent to join a dynamic, client-centric team. The role is hybrid, requiring 2 days in the office at Manchester, XYZ Building 2, Floor 1, Suite 5.

You'll handle multi-channel customer interactions and contribute to a culture of continuous learning and service excellence. The team focuses on resolving inquiries, guiding customers to self-serve, and addressing issues with care.