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Hybrid Customer Experience Advisor - Family & Billing Support

Posted 3 hours 39 minutes ago by Junior Adventures Group

Permanent
Full Time
Other
Surrey, Camberley, United Kingdom, GU151
Job Description

Junior Adventures Group in Camberley is seeking a Customer Experience Team Member in a hybrid role. You will be the first point of contact for families across the UK, handling bookings, enrolments, billing and Child Care Subsidy enquiries while delivering a positive customer experience.

This is a hands-on role across phone, email, online chat and administration. You will investigate enquiries, resolve issues, maintain records, and work with a supportive team to help families access quality care

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