Hybrid Customer Care & Debt Solutions Specialist

A financial services company based in Liverpool is looking for a Customer Care Specialist to support clients dealing with financial difficulties. This role involves providing exceptional customer service, investigating cases, and collaborating with departments to achieve effective outcomes. Applicants should have experience supporting vulnerable customers and excellent organizational skills. The position offers a hybrid working model, extensive holiday, 24/7 mental health support, flexible benefits, and many awards for workplace culture and women's progression.