Hybrid Controls Consultant Retail Customer Outcomes Testing

A prominent financial services firm in the United Kingdom is seeking a Controls Consultant to deliver independent evaluations within the Retail Customer Outcome Testing team. The ideal candidate will have significant experience in complaint handling and quality assurance, focusing on ensuring compliance and enhancing customer experience. This role offers a hybrid work model, competitive benefits including private medical insurance, a pension plan, and opportunities for professional development. Join a dedicated team committed to high-quality customer outcomes.