Hybrid Contact Centre Advisor - Customer Support & Solutions

Costa Coffee in Loudwater is hiring a Contact Centre Advisor to support our corporate customers. The role blends customer service excellence with Costa Express Operations, handling inbound and outbound calls, chats and emails to keep machines running and customers satisfied.

Location is hybrid with a requirement to attend Loudwater Head Office at least 3 days a week and occasional weekend shifts. You will join a supportive team, benefit from Costa's share plan, pension and private medical cover,