Hybrid Claims Advisor - Customer Care & Solutions

HomeServe is recruiting Customer Service Advisors to join the busy Claims Department at the Walsall site (WS2 7BN). The role is permanent, full-time (40 hours) with a salary of £28,000 per year and a 12-week rotating shift pattern, offering work-life balance.

You will handle claims and general service enquiries, taking ownership from the outset, coordinating engineer visits, and ensuring quick, accurate resolutions while providing empathetic support.