Hybrid Call Centre Specialist - Customer Care & Recovery

Mortimer-Clarke-Solicitors is seeking a Customer Service Agent to join their team in Worthing, England. In this role, you will be responsible for handling both inbound and outbound calls while providing exceptional service to clients. A five-week training program will support your development in this hybrid position.

The ideal candidate should have prior customer service experience and be comfortable discussing sensitive topics. The role also includes the potential for a performance-related bonus and various health and wellbeing initiatives.