Hybrid Banking Customer Service Advisor

HSBC Holdings plc in Leeds is seeking a Customer Service Advisor to deliver exceptional customer support. The role offers hybrid working, a 35-hour week, and a starting salary of £25,000 with two £750 increments in the first 12 months following eligibility.

Comprehensive training runs for 15 weeks with in-office and academy support. Key requirements include active listening, clear communication, a customer-centric mindset, empathy, resilience and accountability.