HR Operations Manager 12m FTC

Artis HR are proud to be supporting a well established organisation in the search for an experienced HR Operations Team Manager to join their People function on a 12 month fixed term contract.

This is a fantastic opportunity for a strong HR operations leader who enjoys balancing hands on delivery with team leadership and continuous improvement in a fast paced environment.

The Role

Reporting into the Head of People Hub & ER, you'll lead the day to day operations of the HR shared services function, ensuring a high quality, efficient and employee focused service across the full employee lifecycle.

Key responsibilities include:

• Leading and managing the People Hub / HR Operations team
• Overseeing delivery of core HR services including onboarding, offboarding, data and benefits administration
• Managing workflow, capacity and SLAs to maintain service excellence
• Acting as an escalation point for complex issues, driving root cause analysis and solutions
• Coaching and developing the team to build a high performance culture
• Driving continuous improvement, process optimisation and use of HR systems/technology
• Partnering with ER, Payroll and People Partners to ensure seamless delivery
• Ensuring strong governance, compliance and data integrity

About You

• Proven experience leading HR operations or shared services team
• Strong knowledge of the employee lifecycle and UK employment law
• Experience managing SLAs, workflows and service delivery
• A confident leader with a passion for developing and coaching teams
• Highly organised, able to manage multiple priorities in a fast paced environment
• Strong stakeholder management and communication skills

What's on Offer

• Salary up to £55,000
• Hybrid working (2 3 days onsite in Cirencester)
• Opportunity to lead and shape a key HR function
• Collaborative and forward thinking People team

Additional Information

Applicants must have the right to work in the UK.