HR Operations Manager - 12-month FTC

The role

We're looking for a detail-driven and process-oriented HR Operations Manager to lead and evolve our HR operations across the UK and Middle East (KSA & UAE). This role is pivotal in delivering operational excellence, compliance, and a seamless employee experience across the full employee lifecycle.

You'll be the engine behind our HR infrastructure, optimising our HRIS (BambooHR), managing performance and compensation cycles, and owning onboarding and offboarding processes. You'll also lead key projects that shape how we scale and support our people.

London (Hybrid - 3 days on-site) Birmingham considered
Start Date: ASAP

What you'll be doing in this role

• Project manage critical HR initiatives, including year-end cycles, compensation reviews, and system upgrades.>
• Lead HR operations across multiple regions, ensuring accuracy, compliance, and consistency.
• Own and continuously improve onboarding and offboarding experiences to ensure they're engaging, consistent, and aligned with our values.
• Optimise our HRIS (BambooHR), enhancing functionality, driving adoption, and supporting data-driven decision-making.
• Develop and deliver HR reporting and insights that inform leadership and drive strategy.
• Partner with Finance to oversee payroll and resolve queries efficiently.
• Manage visa and sponsorship processes, ensuring legal compliance and smooth employee transitions.
• Ensure our policies and benefits remain competitive, compliant, and aligned with business needs.

What you'll need to be successful in this role

• 5+ years of experience in HR operations, ideally in a fast-paced, multi-location organisation.
• Proven project management skills, you've led complex HR projects from planning through execution.
• Deep expertise in HRIS management (preferably BambooHR), with a track record of driving adoption and improvements.
• Strong understanding of UK and Middle East employment law and immigration processes.
• Experience managing payroll, benefits, and performance cycles in partnership with Finance.
• High data literacy, comfortable building dashboards, reports, and insights for senior stakeholders.
• Exceptional attention to detail and organisational skills.
• Collaborative mindset with strong stakeholder management capabilities.
• Experience in a creative or agency setting is a plus.
• HR qualifications (e.g. CIPD) preferred but not essential.
• Embodies and champions our core values in every aspect of your work -We're In It Together, We Own It, We Aim Higher, andWe Find A Smarter Way

Please note that this is initially a 12-month fixed-term contract, with the option to extend.

Join us and help shape the future of HR at a growing, high-performing organisation.

Next Steps

If you are successfully shortlisted for the role, the recruitment team will be in touch via email, and the process will begin from there. We endeavour to contact you within 5 working days of your application, however, this may vary depending on the volume of applications we receive. Good Luck!

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.