HR Manager

Our client, a long-standing and well-established software service solutions company, is looking for a confident, hands on HR Manager to take ownership of day to day HR operations and ensure people processes run seamlessly across their global teams.

This role demands someone who combines practical HR expertise with a genuine care for people. You'll act as a trusted partner to managers and employees alike, ensuring everything from onboarding through to off boarding runs smoothly and that policies, systems and culture keep pace with a business evolving in the tech space. This is hybrid role with only occasional trips to the office.

If you're ready to make a meaningful impact in a global, people focused business where HR truly matters, we'd love to hear from you.

What you'll be doing:

As HR Manager, you'll lead the charge in making HR work efficiently and effectively across the business.

HR Operations

• Manage day to day HR activities across the UK, India and the USA.
• Oversee onboarding, contracts, engagement initiatives and off boarding with accuracy and care.
• Act as the first point of contact for employee queries, offering clear and timely HR guidance.

Performance & Engagement

• Manage the Competency Framework and Coach & Connect cycles to support development and career growth.
• Coordinate probation reviews, performance conversations and engagement check ins.
• Keep engagement high through proactive communication and follow up.

Compliance & Administration

• Maintain and update HR policies and processes across all entities.
• Support payroll, benefits and HR system accuracy.
• Handle employee relations matters fairly, confidentially and in line with best practice and policy.

Projects & Reporting

• Deliver HR initiatives and improvement projects on time and to a high standard.
• Prepare reports, track key HR metrics and share insights with senior management.
• Collaborate with Finance, Recruitment and IT to ensure cross departmental alignment.

What we're looking for:

• Hands on experience managing HR systems, processes and employee relations.
• Strong understanding of UK employment law; familiarity with India or US practices is a strong plus.
• Excellent organisational, communication and prioritisation skills.
• A practical, solution focused approach - you make things happen!

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