HR Data Management & Process Specialist

HR Data Management & Process Specialist (Dutch)

Role Summary

We are seeking an experienced and detail-oriented HR Data Management & Process Specialist to support the accuracy, integrity, and confidentiality of our HR data systems and processes. This role is critical to maintaining high-quality data standards, optimizing HR operations, and enabling informed decision-making across the business.

Key Responsibilities

• Support Managers with client engagement ensuring all information is accurate and provided on time
• Provide support and guidance for all implementations and go lives
• Provide daily functional support to the teams, to support the successful delivery of payrolls
• Responsible for the maintenance of the Client Solution workbook
• Responsible for the updating, maintaining and enforcing of the Defined Work Instructions (DWIs)and other process documentation
• Support the review of the Statement of Works before its shared with the Client to ensure its fit for purpose
• Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate
• Working with Operational Management, Transformation and Products to implement automation, innovation and any continuous improvement programs
• Support Year End, support Management with the resolution of client escalations, along with lessons learnt
• Lead the design, implementation, and continuous improvement of core HR processes (e.g., recruitment, onboarding, performance management, employee lifecycle).
• Collaborate with HRBPs to align HR processes with business needs and drive consistency across functions and geographies.
• Act as the go-to expert for assigned HR processes, ensuring documentation, compliance, and communication are up to date.
• Monitor process performance using KPIs and feedback mechanisms to identify bottlenecks and opportunities for improvement.
• Partner with HRIS and other stakeholders to ensure systems support efficient and user-friendly HR processes.

Required Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field
• 3+ years of experience in HR operations, HRIS, or HR data management roles
• 3+ years relevant experience administering Payroll in an HR consulting, HR Outsourcing or Corporate environment
• Strong understanding of HR processes and employee lifecycle events (hire to retire)
• Proficiency with HRIS platforms and MS Excel
• Familiarity with data privacy regulations (e.g., GDPR)
• Analytical mindset and strong attention to detail
• Excellent communication and stakeholder management skills
• Experience in process improvement or change management is a plus