HR Consultant

The HR Consultant role requires you to work within a team providing legally compliant advice and HR assistance to clients by telephone to support the needs of the individual client and to highlight any options that are non compliant as well as ensuring the client is fully aware of the risk these options present.

You will provide HR and Employment Law Advice to the wide variety of clients throughout various industries across Ireland.

Ideal start date: 4th of August

Responsibilities

• To work in line with the departmental KPI's, ensuring support is provided to clients in a productive manner with quality sound advice and within set SLA's.
• To ensure that personal knowledge of employment law and HR best practice is continually updated.
• To advise, assist and guide clients with all employment law/HR enquiries received.
• To ensure that all advice is recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database.
• Attend legal briefings and internal company training to ensure that advice provided is compliant with our services.
• Ensure departmental protocols are adhered to ensuring a high quality level of service is always provided.
• Offer clients options regarding the take up of other products we provide and make recommendations accordingly.
• Attend departmental or office team meetings.
• Always maintain a professional and responsible attitude.
• Work as part of a busy team and carry out any other tasks deemed necessary by the Management Team.
• To ensure you are fully updated on products and additional services to drive referrals and engagement with other services which aids retention.

What you bring to the team

Your driven attitude, a thirst for knowledge and the ability to communicate effectively within the team will contribute your success in this fast paced environment. HR and Employment Law knowledge is an absolute must for this role.

Benefits

• 25 days' holiday, plus bank holidays
• Day off on your birthday
• Perkbox discounts
• Holidays increase after 2 and 5 years' service
• Profit share scheme
• Company incentives, access to discount schemes