HR & Volunteer Manager (People Manager)

• 28 hours per week across a minimum of 4 days (including Fridays)

We're looking for an experienced HR professional who is passionate about people, volunteers and continuous improvement. In this newly refreshed role, you'll play a vital part in modernising our people processes, enhancing our volunteer programme and helping ensure The Shakespeare Hospice remains an employer and volunteer organisation of choice within our community.

At The Shakespeare Hospice, our mission is to provide exceptional care and support to patients, families and loved ones facing life-limiting illnesses. Behind this vital work is a dedicated team of employees and volunteers who make a real difference every day.

We are seeking an experienced and compassionate HR & Volunteer Manager to join our People & Workforce Team. This is an exciting opportunity for a skilled HR professional who is passionate about supporting people, fostering positive workplace cultures and recognising the invaluable contribution volunteers make within our community.

Reporting to the Head of People & Workforce, you will play a key role in delivering professional HR support across the Hospice while leading and developing our volunteer programme.

This is an exciting opportunity for someone who enjoys creating positive change. As the Hospice continues to evolve, a key focus during your first year will be to help modernise, streamline and improve people and volunteer processes, ensuring they are efficient, fit for purpose and provide an excellent experience for employees, volunteers and managers alike.

You will work closely with colleagues across the organisation to identify opportunities for improvement, simplify ways of working, enhance systems and processes, and support the development of a modern, people-focused HR function.

• Provide expert HR advice and guidance to managers on a wide range of people matters.


• Lead the review, development and modernisation of HR and volunteer processes, policies and systems.


• Identify opportunities to streamline administration, improve efficiency and enhance the employee and volunteer experience.


• Lead and develop recruitment and onboarding processes.


• Support employee wellbeing and engagement initiatives.


• Ensure compliance with employment legislation, HR best practice and regulatory requirements.


• Produce workforce data and insights to support decision-making and continuous improvement.


• Oversee volunteer recruitment, onboarding, engagement and recognition.

We're looking for someone who is not only an experienced HR professional but also someone who enjoys improving the way things work.

You will be comfortable challenging existing practices, introducing new ideas and helping to build efficient and effective people processes. You'll be excited by the opportunity to make a lasting impact and help shape the future of HR and volunteering at The Shakespeare Hospice.

This is a unique opportunity to join The Shakespeare Hospice at a pivotal time. Alongside providing expert HR and volunteer leadership, you'll have the opportunity to influence and modernise key people processes, helping to create an outstanding experience for our employees, volunteers and managers while supporting the Hospice's long term ambitions.

The Shakespeare Hospice is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.

• Competitive salary


• Generous annual leave entitlement - 35 days including statutory bank holidays, rising to 37 days after 5 years' continuous service and 39 days after 10 years' continuous service (pro rata for part time)


• Contributory pension scheme


• Free on-site car parking


• Family friendly policies, including enhanced maternity, adoption and paternity pay


• Occupational sick pay


• Free 24-hour confidential advice and support via our Employee Assistance Programme


• Flexible working


• Training and development opportunities for staff where relevant to role


• Free eye tests

This vacancy closes on Sunday 9 August at 11pm.

Candidates must be able to demonstrate their eligibility to work in the UK.

The Shakespeare Hospice reserves the right to close adverts early should we receive enough applications. We reserve the right to extend the closing date for this vacancy should the need arise.