HR Advisor

People Services Advisor

Location: Colliers Wood, London
Contract: Permanent
Hours: 37.5 hours per week (9:00am to 5:30pm)
Salary: £40,000 - £42,000

Onsite 5x days a week

About the Opportunity

An established healthcare organisation is seeking an experienced People Services Advisor to join its Head Office team in Colliers Wood.

This is an excellent opportunity for a proactive HR professional who enjoys building strong relationships, providing expert people advice, and supporting colleagues throughout the employee lifecycle. The successful candidate will join a busy and supportive People Services team, playing a key role in delivering an exceptional employee experience across a multi-site organisation.

Working closely with managers and employees at all levels, the People Services Advisor will provide guidance on a broad range of people matters while contributing to the continuous improvement of HR processes, engagement initiatives, and organisational performance.

The Role

The People Services Advisor will be responsible for:

• Building strong and effective working relationships with employees and leaders across the organisation.
• Providing professional, practical, and timely advice on a wide range of employee relations and HR matters.
• Managing sickness absence reporting, analysing trends, and making recommendations for improvement.
• Supporting and advising on investigations, disciplinary processes, and grievance cases.
• Managing parental leave and flexible working requests in line with policy and legislation.
• Working closely with colleagues to ensure a seamless onboarding experience for new starters.
• Contributing to employee engagement initiatives and organisational culture programmes.
• Conducting exit interviews, identifying themes and trends, and providing insights to support retention strategies.
• Supporting the design and delivery of HR-related training sessions.
• Producing regular HR reports and key performance indicator data.
• Maintaining accurate employee records across HR systems.

About the Candidate

The ideal candidate will have:

• Significant experience in a generalist HR advisory role, ideally gained over 5 years or more.
• Experience working within a multi-site environment, such as healthcare, retail, logistics, or a similar sector.
• Strong employee relations knowledge and confidence handling a range of casework.
• Experience using HR information systems, with knowledge of Workday and/or ADP being advantageous.
• Excellent interpersonal skills with the ability to build rapport and credibility quickly.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• Clear and confident communication skills across face-to-face, telephone, email, and virtual channels.
• Strong analytical and reporting skills, with the ability to interpret data and provide meaningful recommendations.
• Advanced Excel skills and confidence working with large datasets.
• A proactive, solutions-focused approach with a passion for continuous improvement.
• CIPD Level 5 qualification or equivalent experience (preferred).

Working Environment

• Primarily office-based in Colliers Wood, London.
• Occasional travel may be required to support training and business activities at other locations.

Benefits

The successful candidate will enjoy a comprehensive benefits package including:

• Competitive salary of £40,000 - £42,000.
• 27 days annual leave plus bank holidays.
• Company pension scheme.
• Life assurance cover.
• Employee discount programme with major retailers and brands.
• Electric vehicle scheme.
• Cycle to Work scheme.
• Blue Light Card benefits.
• Access to professional development opportunities, training, and qualifications.
• Employee referral reward scheme.
• End-of-year voucher scheme.
• Employee Assistance Programme with 24/7 support and wellbeing resources.
• A collaborative and supportive working environment with strong values and a people-focused culture.