HR Administrator

This is a Full Time/Flexible Working, Permanent vacancy that will close in 6 hours at 23:59 BST.

The Vacancy

Do you have a passion for working with people? Are you a highly organised individual looking to grow and develop in a well-established family-run business?

We have a great opportunity for a HR Administrator to join our WPS team based in our Finsbury Park office, where you will provide administrative support to managers and employees within our Wates Property Services Business.

Wates is a flexible employer, offering a hybrid working environment for this role.

The HR Administrator's role is to support the end-to-end employee lifecycle efficiently and customer-focused through effective administration and assistance on all employee-related HR transactional processes, ensuring data integrity and accurate input of employee information into our HR database.

Key Responsibilities:

1. Manage high volume queries/tasks from employees, external organisations, and former employees received via our case management system, resolving within agreed service level agreement timescales.
2. Handle the onboarding process from offer stage through to the first day of employment, including contract creation, compliance checks, and first-day check-ins.
3. Process changes to employees' terms and conditions, such as job title, hours, salary, promotions, bonuses, ensuring necessary approvals, notifying the Payroll Team, and confirming contractual changes in writing.
4. Ensure leaver administration is completed accurately and promptly to provide a smooth exit process.
5. Maintain the HR database, investigate and resolve discrepancies in personal and contractual data.
6. Maintain process trackers to keep an up-to-date record of transactions.
7. Ensure compliance with HR Policies and Procedures, HR governance, and service level agreements.
8. Provide guidance to Line Managers and employees on policies and procedures, referring complex enquiries to HR Advisors or HR Business Partners.
9. Conduct regular and ad-hoc audits to maintain data accuracy.
10. Respond to external reference requests in compliance with Data Protection legislation, working with external providers.
11. Provide feedback and suggestions for process improvements to the HR Delivery Manager and Senior HR Operations Manager.
12. Support ad-hoc tasks such as pay reviews, bonus payments, and audits.

We seek candidates with administrative experience in a busy HR team, ideally qualified to CIPD Level 3. You should have excellent communication skills, attention to detail, and be highly motivated.

Please note, this role requires a Basic Disclosure and Barring Service (DBS) check at offer stage. Applicants with criminal convictions will be assessed individually. We are committed to fair recruitment practices.

Wates is a leading family-owned development, building, and property maintenance company with over 125 years of legacy. Our purpose is 'reimagining places for people to thrive' through our three promises:

• Thriving places - Creating sustainable, inclusive communities.
• Thriving planet - Protecting nature and addressing climate change.
• Thriving people - Promoting inclusion, opportunity, and care for all.

We are proud to be recognized as a Gold Investors in People, a Disability Confident employer, and to uphold fair recruitment practices.

Awards

• Inside Housing Development Awards - Best Project
• 2022 Construction News Awards - Winner
• Investors in People 2022 - Gold Award
• Considerate Constructors Schemes (CCS) National Site Awards - Gold Award
• Top 50 Employers for Women 2022 - Winner