Housing Support Manager

Full time - 36 hours per week, up to 24 months fixed term contract.

Hybrid working - expected office days 2-3 days per week.

What you'll achieve in the role:

The overall purpose of this role is to lead the Parashoot Housing Support Team to deliver a customer focused, efficient, high performing service in line with contractual requirements, supporting customers who are at risk of eviction to avoid them becoming homeless.

• Maintain high-quality support to customers by overseeing timely assessments, interviews, and support planning for all potential and current residents, ensuring their needs are met from the outset.
• Ensure that all relevant customers are safeguarded as appropriate using safeguarding policies and lodging reports with multi agency safeguarding hub triage as necessary.
• Promote positive outcomes for customers by supporting staff to coordinate with external agencies (e.g., social workers, probation, healthcare), ensuring customers receive appropriate care and intervention.
• Represent the service at internal and external meetings, providing updates and contributing to partnership working that supports strategic goals and improved service integration.

What you'll bring to Raven:

For this role, we are looking for someone with the following:

• Knowledge of Housing Legislation.
• Knowledge and experience of safeguarding vulnerable adults.
• Experience of multi agency working to secure positive outcomes for service users, including with local authorities, safeguarding boards or social care teams.
• Full clean driving licence.

DBS clearance will be required for this role.

Vacancy Close Date: 15th May 2026

Interview Date: 22nd May 2026

What Raven will offer in return:

• Competitive salaries
• Fantastic work/life balance with flexible working and generous leave entitlement
• Strong focus on learning and development, with opportunities to grow your skills and career
• Enhanced maternity, paternity, and adoption pay
• Funded health cash plan
• Extensive wellbeing support
• Voucher based recognition scheme
• Retail discounts

Diversity and Inclusion

Raven are focused on creating a diverse and inclusive workplace. We encourage applications from all candidates, including minority ethnics, the LGBTQ+ community, people with disabilities and long term health conditions, neurodivergent people, parents, carers, and people from lower socio economic backgrounds.

As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application or email .