Housing Services Administrator

Location: Piers Lodge, Southend-On-Sea
Salary: £28,250 pro rata
Contract: 12 months Fixed Term Contract Part Time
Hours: 18 hours per week

Are you organised, detail-oriented, and passionate about creating a safe and supportive living environment? We're on the hunt for a Housing Services Administrator to help us deliver housing management services at Piers Lodge, Southend-On-Sea.

Key responsibilities:

• Welcoming and communicating with residents, scheduling meetings, managing post, and keeping the office running smoothly.
• Handling financial records, assisting with debt management, and ensuring everything stays on track.
• Supporting health & safety by conducting inspections, addressing risks, and keeping the place hazard-free.
• Helping to carry out compliance audits and checks and making sure all our properties meet regulations.
• Supporting to tackle complaints, resolving issues, and keeping communication flowing with contractors and residents.
• Coordinating void property inspections and repairs to ensure quick turnarounds for new residents.

You're someone who:

• Loves working with people and can adapt to different communication styles.
• Is confident, proactive, and has excellent problem solving skills.
• Thrives in an organised environment, managing workloads and deadlines like a pro.
• Works well independently and as part of a team.
• Has some admin or support experience and enjoys delivering great customer service.

What We're Offering:

• Full training and support to set you up for success.
• A chance to contribute to a high-quality housing service that makes a difference for residents.
• Opportunities to grow, including stepping up to deputise for your manager when needed.
• Able to complete an enhanced DBS check.