Housing Options Officer

Job Vacancy: Housing Options Officer

Are you an experienced Housing Options Officer seeking an exciting contract opportunity in Chatham, Kent? We are currently recruiting for two dedicated Housing Options Officers to join a busy housing service for a 3-month period. This role offers a competitive pay rate and the chance to make a real difference in people's lives by providing essential housing advice and solutions. If you have a strong background in homelessness assessment, prevention, and relief work, this could be the perfect opportunity for you.

Housing Options Officer - Key Responsibilities

• Conducting comprehensive homelessness assessments in accordance with Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017.
• Developing and monitoring Personal Housing Plans (PHPs) aimed at preventing homelessness and securing sustainable housing solutions.
• Preparing legally robust S184 decision letters, clearly setting out findings of fact and relevant legislation.
• Negotiating with private landlords, social housing providers, and other agencies to prevent homelessness and secure suitable accommodation.
• Providing specialist advice on accessing social housing, private rental, supported housing, and shared ownership options.
• Collaborating with statutory agencies such as Social Care, health providers, and voluntary organisations to ensure effective service delivery.
• Maintaining accurate case records and managing caseloads efficiently to meet deadlines.

Candidate Profile & Skills

• Previous frontline experience in homelessness and housing needs services.
• Confidence in managing complex cases and making evidence-based decisions.
• Solid knowledge of Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017.
• Proven experience in issuing S184 decisions and managing cases involving priority need, vulnerability, and local connection.
• Excellent communication, negotiation, and decision-making skills.
• Ability to work effectively with vulnerable clients and handle challenging situations.

Benefits & Pay Rate

Pay Rate: £24.00 - £26.00 per hour LTD company rate. The PAYE equivalent is £20.46 - £22.17 per hour, inclusive of holiday.

Benefits: £250 Training Allowance, dedicated specialist consultant, daily payroll runs, free candidate registration, referral and loyalty bonus schemes, sign-up bonus, and free compliance checks.

Work full-time, Monday to Friday, in a supportive environment with ongoing professional development.