Housing Officer

We are currently recruiting for an experienced Housing Officer to join a well-established Housing Association covering a patch across Northampton on a temporary basis.

This is an excellent opportunity for an experienced housing professional with a strong background in tenancy management and delivering high-quality housing services within the social housing sector.

Key Responsibilities of a Housing Officer:

• Manage a designated patch of properties, providing an effective and customer-focused housing management service.
• Deliver all aspects of tenancy management including sign-ups, tenancy sustainment, breaches of tenancy, ASB, neighbour disputes and tenancy enforcement.
• Conduct estate inspections and ensure communal areas are maintained to a high standard.
• Carry out home visits and maintain regular contact with residents.
• Work closely with internal teams and external agencies to resolve tenancy-related issues.
• Support residents to sustain their tenancies and promote successful communities.
• Identify and elevate safeguarding concerns where appropriate.
• Monitor and manage rent-related issues, making referrals where necessary.
• Maintain accurate records and update housing management systems in a timely manner.

What we'd love to see from you:

• Previous experience working as a Housing Officer within a Housing Association or Local Authority.
• Strong knowledge of tenancy management within social housing.
• Experience managing a housing patch independently.
• Confident dealing with anti-social behaviour, tenancy breaches and resident enquiries.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to manage a varied workload.
• Full UK driving licence and access to a vehicle (essential).

What's On Offer:

• Initial 6 week temporary contract
• Hybrid and flexible working
• £30.74 hour
• 55p per mile