Housing Officer

Location: Nottingham

Pay: £12.25 to £13 per hour. Up to £17 per hour depending on experience.

Contract: 3 months on going, full time. Monday to Friday 9am till 4:30pm

The role

Overall Responsibility

To provide a personal care & support service to a diverse range of vulnerable customers within our communities. Treating everyone with dignity and respect to meet their individual needs whilst promoting independence in a safe environment.

Key Responsibilities

• Empower customers to maintain and establish positive relationships in the wider community.
• Provide practical support to customers for essential daily living tasks.
• Be key worker for allocated customers to develop an understanding of their requirements and best meet their needs.
• Assist with the creation of support plans and work with external parties in achieving the best outcomes for customers.
• Encourage customers in developing and maintaining independence and emotional wellbeing.
• Ensure customers are supported in a safe and caring environment with the confidence to raise issues
• Recognise changes in customer behaviours and potential safeguarding issues associated. Respond and challenge in an appropriate and empathetic manner
• Work with colleagues to maintain accurate customer records

Skills/Experience

• Experience in Housing
• Level 1 Health & Social Care or willingness to work towards
• Basic IT literacy
• Good verbal communication skills
• Able to read, write and understand basic English
• UK drivers' licence is desirable