Housing Contact Centre Advisor - Customer Care

A local government authority seeks a Customer Service Advisor to provide effective communication across various channels including phone, face-to-face, email, and social media. Responsibilities include managing inquiries, resolving issues, and recording outcomes accurately. The ideal candidate should have experience in customer service and the ability to assist customers in a professional and empathetic manner. This role offers a temporary contract for up to 6 months, located at Westminster City Hall, and fosters a supportive environment for diverse talents.