Housing Aftercare Co-ordinator

Contract terms

Starting salary: PO4 (£47,532 - £50,574)
Work location:Alexandra House, 10 Station Road, Wood Green, London, N22 7TR
Hours per week: 36 per week
Contract type:Permanent
Closing date: Sunday, 17th August 2025 at 23:59

About Haringey

Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

Haringey Council's housing delivery team and aftercare service is leading on the delivery of one of the Council's top priority programmes. Our programme covers a broad range of housing schemes, from small infill sites to large, complex development projects. With work underway or completed on over 2,000 homes and a pipeline of new schemes to progress we are looking for a person to oversee the engagement activities (including running consultation and engagement processes) essential to the programme as well as deliver the sales element for the new programme and support our aftercare service, a new team which is responsible for managing our new council homes for an initial period after our new tenants. This is an exciting role within an ambitious and supportive team who are focused on delivering the first Council homes for a generation and providing our residents with real choice and opportunity.

About the team

Working within the housing delivery team and aftercare service who are delivering the first council homes in a generation, you will engage with residents and external partners and should thrive in a fast-paced environment. Additionally, you will collaborate with colleagues across the organisation, including Members and senior leaders. We seek self-motivated and organised individuals with a keen eye for detail to join our established team

About you

We are looking for someone with an understanding of newly built and refurbished homes and the repairs and defects that can arise, as well as being able to provide coordination between residents, contractors and wider stakeholders to action tasks appropriately. Strong contract management skills are also required, as the successful candidate will be responsible for managing databases and record keeping related to the management of our new homes.

Ideally with a background in housing, you will be able to deal with the challenge of a reactive service supporting our residents in their new homes. We need a strong communicator who can work effectively and manage a varied caseload, whilst ensuring compliance and contractual requirements are met. The role requires a self-starter who works well on own initiative and as part of a team, as you will be expected work collaboratively with other departments and with our contractors, and make informed decisions.

We are a high-achieving team that is committed to supporting one another in delivering successful projects, with ambitious targets to meet to support the delivery of affordable homes for the residents of Haringey.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note:we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact