Housing Advice Officer

Spencer Clarke Group are seeking a Housing Advice Officer for a Local Authority Client in Cambridge.

In this role, you will provide frontline housing advice and help prevent and relieve homelessness.

Duties:

• Provide frontline housing advice, triage and emergency accommodation arrangements
• Assess homelessness applications and make statutory decisions
• Work proactively to prevent homelessness and agree Personal Housing Plans
• Liaise with partners and manage a caseload to secure sustainable housing outcomes

Qualifications and Experience:

The successful candidate will have the following skills / experience:

• Providing high-quality customer service in a frontline or advisory role
• Delivering complex advice and guidance to the public
• Interpreting and applying legislation, policy or procedural guidance
• Negotiating with customers, landlords or partner agencies to achieve outcomes

What's on offer:

Salary: £25ph

may negotiate higher for exceptional candidates, based on experience

Contract type: 3-6 months minimum

Hours: Monday to Friday, 37 hours per week

How to apply:

• Once your CV is received, if you are successful, you will be contacted.
• Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
• For any further questions, please contact Taylor Kirkham on .

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