Housekeeping Supervisor - Full Time - 40 Hour Contract

Location

Sydney House Chelsea, a discreet Georgian townhouse located just off King's Road, just a couple of minutes' walk from South Kensington tube station.

Job Details

Job Type: Full-time, Contract
Hours: 40 hours per week
Pay Rate: £13.60 per hour

About the Role

Sydney House Hotel Chelsea is seeking a motivated and detail-oriented Housekeeping Supervisor to support the daily operation of the housekeeping department. The successful candidate will help maintain the highest standards of cleanliness, presentation, and guest satisfaction throughout the hotel.

This role is suitable for an experienced Housekeeping Supervisor or an ambitious Room Attendant. Please note that this is a hands on role; the expectation is to clean rooms daily, up to 12 rooms at a high standard.

As a Housekeeping Supervisor you will maintain all front of house areas and guest bedrooms gleaming, ready to welcome our guests.

Key Responsibilities

• Supervise and support the housekeeping team on a daily basis
• Inspect guest rooms and public areas to ensure cleanliness and presentation standards are met
• Ensure all hotel windows have been cleaned to Hotel's standard
• Allocate daily tasks and room assignments efficiently
• Train new housekeeping staff and provide ongoing guidance and support
• Monitor stock levels of cleaning supplies and linens
• Report maintenance issues promptly to the relevant department
• Ensure health, safety, and hygiene procedures are followed at all times
• Maintain excellent communication with Reception and Management teams
• Help deliver an exceptional guest experience through high cleaning standards and attention to detail

Requirements

• Previous housekeeping experience within a hotel environment
• Supervisory experience preferred but not essential
• Strong attention to detail and organisational skills
• Positive attitude and willingness to learn
• Ability to work independently and as part of a team
• Flexible approach to working hours, including weekends and holidays
• Right to work in the UK

Benefits

• Competitive hourly rate of £13.60 per hour
• 40-hour contract position
• All service charge paid monthly and shared among team members
• Supportive and friendly working environment
• Opportunity for career progression within hospitality
• Free meals when on duty
• Access to Perkbox platform with retail and hospitality perks
• 25% off food & beverage in hotels, plus staff rate of £25 B&B per person
• Confidential helpline via Employee Assistance Programme
• Recognition and milestone awards (e.g., Champagne, afternoon tea, or dinner)
• Internal promotion opportunities up to General Manager level