Housekeeping Duty Supervisor

Housekeeping Duty Supervisor - Edinburgh Central

Job Reference: EDINHKDS061

Position: Housekeeping Duty Supervisor

Location: Edinburgh Central Youth Hostel, (EH7 4AL)

Contract: Permanent

Accommodation: This is a Live out position

Join our team, with an adventurous spirit, to help our guests discover and experience the real Scotland through hostelling with us whilst you can also enjoy hillwalking, climbing and many other outdoor activities and explore amazing surroundings in your spare time.

Hostelling is open to all. We are a non-profit charity, and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.

Working with Hostelling Scotland is more than just a job. Become an Ambassador for Scotland and make a difference!

We are recruiting a Housekeeping Duty Supervisor to join our dedicated, friendly and professional team at our Edinburgh Central Youth Hostel.

This role is suitable for someone who wishes to progress their career in hospitality management, assisting in running a busy city hostel.

About the role

• Oversee and manage the daily tasks of housekeeping colleagues, ensuring work is completed efficiently and to a high standard.
• Maintain cleanliness and hygiene in guest rooms, bathrooms, common areas, and public spaces, meeting hostel cleanliness standards.
• Train new and existing housekeeping colleagues on cleaning procedures, safety standards, and guest service expectations.
• Conduct regular inspections of guest rooms and public areas to ensure cleanliness, organisation, and overall guest satisfaction.
• Monitor inventory of cleaning supplies, toiletries, and linen, ordering replacements as necessary using the Hostelling Scotland processes.
• Ensure quick and efficient room turnovers, especially during peak check-in/check-out times, ensuring rooms are ready for new guests.
• Follow and enforce health, safety, and hygiene regulations, ensuring safe handling of cleaning chemicals and equipment.
• Address guest requests related to room cleaning or additional supplies, ensuring prompt and courteous service.
• Oversee the washing, folding, and distribution of linens and towels, ensuring they are in good condition.
• Identify and report any maintenance or repair needs to the Hostel Manager.
• Ensure guests have a comfortable stay by maintaining high cleanliness standards and addressing any guest feedback or concerns related to cleanliness.
• Any other reasonable duties as requested by the Hostel Manager.

You will be part of a small team, which means successful candidates live and work closely with colleagues. It is therefore essential that all members are capable and willing to support and respect each other, maintaining team morale to create a positive environment for both guest and employee experience.

Benefits

• Membership of Hostelling Scotland
• Employee Assistance Programme
• Pension and holidays
• Uniform is provided

Additional Information

• A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance.
• You must be able to provide evidence of your right to work in the UK before starting with us.

Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.