Housekeeping - Team Member

Housekeeping - Team Member

Application Deadline: 30 May 2026

Department: Housekeeping

Employment Type: Full Time

Location: The Grand - York

Compensation: £12.85 / hour

Description

As a Housekeeping Team Member, you'll be at the heart of creating those unforgettable first impressions-turning every room into a welcoming, comfortable, and spotless space that makes our guests say "wow." With your eye for detail and commitment to high standards, you'll ensure each guest feels cared for from the moment they walk through the door.

What You Will Do In This Splendid Role

Our team are the heart and soul of all we do. Here's what you'll be up to:

• Taking pride in maintaining guest rooms, corridors, and service areas to the highest standards of cleanliness and presentation.
• Replenishing guest supplies and amenities to ensure every room is fully prepared and welcoming.
• Responding to guest requests with warmth and efficiency, ensuring their needs are met and expectations exceeded.
• Reporting any maintenance issues, safety concerns, or hazards promptly, supporting a safe and smooth running hotel.
• Helping with monitoring supplies and minimise waste across all housekeeping areas.
• Collaborating with colleagues across departments to deliver seamless service and a memorable guest experience.

What Makes You Splendid?

We live by our values - and we'd love you to bring them to life every day:

• Open - You're someone who brings warmth to your work and helps create a welcoming environment for others.
• Nimble - You enjoy solving problems quickly and creatively, and thrive in a fast paced environment with a flexible approach to working hours, including 5 days over 7, weekends, and Bank Holidays.
• Brilliant - You take pride in your craft and thrive on making a difference, consistently delivering excellence in every service.
• Honest - You'll be part of a team that believes in doing the right thing, every time.

Bring your personality, positivity and passion for people, and we'll give you the training and support to shine.

Our Splendid Benefits:

When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer:

• Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
• Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
• Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
• Life Assurance - peace of mind for you and your loved ones.
• Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, fully insured and maintained car for a fixed monthly amount taken from their salary.
• Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
• Pension - auto enrolment into the company pension scheme.
• Learning & Development - opportunities available to progress your skills and career.