Hospitality Supervisor

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.

Reach for Remarkable

Location: Coleg Gwent over 5 CampusesSalary: £25,000 per annumContract type: Permanent role, 35 hours per week, Mon

- Fri, Term time only

- 44 working weeksAramark UK are currently recruiting aHospitality Supervisor to join our team working at Coleg Gwent, Wales top college for choice, offering full-time, part-time, higher education courses, apprenticeships and employer training, with five campuses across South East Wales.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. All roles are subject to safer recruitment checks, including references and an enhanced DBS check, in line with Keeping Children Safe in Education (KCSIE).

What's in it for you:

• You will have access to our Employee Benefits app
• which includes online GP access, Employee Assistance Programme, 100's of discounts, including savings on your weekly supermarket shop and weekend treats.
• We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more perks.
• You will also be joining a talented team, with fabulous career prospects that could lead to all sorts of opportunities - we LOVE to promote from within.
• We are passionate about developing our people from within; great training and development is available. We also offer apprenticeship schemes, so that your learning journey can continue.

Key Requirements:

• Someone with a passion for the hospitality and food industry
• Excellent communication and customer service skills
• A positive and approachable personality
• Someone with a great team spirit
• Ability to stay calm, focused, and efficient in a busy environment
• Strong attention to detail and accuracy
• Although rare, we need someone with flexibility to work weekends, evenings, and event days
• The ability to speak Welsh would be desirable but not essential.

Job Responsibilities

• Lead on all hospitality bookings including large events and small meeting requests
• Work closely with the Contract Manager and Catering Managers to maintain a seamless and high-quality experience for clients
• Manage and coordinate the hospitality booking system to include booking oversight and the introduction of new dishes / offers
• Introduce innovative solutions to continuously improve and evolve the hospitality offer
• Continuously review the offer using client completed surveys and benchmarking to maintain an industry leading service
• Ensure all processes are followed correctly to maintain a safety-first approach
• Support with setup, service and clean-down when required
• Requirement to attend sites therefore a full driving license is essential.

About Aramark UK

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team - .

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.

Job Ref: 673573.

Key Requirements:

• Someone with a passion for the hospitality and food industry
• Excellent communication and customer service skills
• A positive and approachable personality
• Someone with a great team spirit
• Ability to stay calm, focused, and efficient in a busy environment
• Strong attention to detail and accuracy
• Although rare, we need someone with flexibility to work weekends, evenings, and event days
• The ability to speak Welsh would be desirable but not essential

Job Responsibilities

• Lead on all hospitality bookings including large events and small meeting requests
• Work closely with the Contract Manager and Catering Managers to maintain a seamless and high-quality experience for clients
• Manage and coordinate the hospitality booking system to include booking oversight and the introduction of new dishes / offers
• Introduce innovative solutions to continuously improve and evolve the hospitality offer
• Continuously review the offer using client completed surveys and benchmarking to maintain an industry leading service
• Ensure all processes are followed correctly to maintain a safety-first approach
• Support with setup, service and clean-down when required
• Requirement to attend sites therefore a full driving license is essential.

What's in it for you:

• You will have access to our Employee Benefits app
• which includes online GP access, Employee Assistance Programme, 100's of discounts, including savings on your weekly supermarket shop and weekend treats.
• We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more perks.
• You will also be joining a talented team, with fabulous career prospects that could lead to all sorts of opportunities - we LOVE to promote from within.
• We are passionate about developing our people from within; great training and development is available. We also offer apprenticeship schemes, so that your learning journey can continue.