Hospitality Supervisor - Monday to Friday Liverpool Street Area

Job Title: Hospitality Supervisor

Location: City of London (near Moorgate / Liverpool Street)

Salary: £35,360 per annum

Contract Type: Full-time

Working Hours: 40 hours per week

Working Days: Monday to Friday (alternating shift patterns)

Shift Pattern

This role follows an alternating weekly rota:

• Week A: 8-hour shifts (Mon-Fri)
• Week B: 10-hour shifts (Mon-Thu)

Holiday Entitlement: 20 days pro rata (holiday year April - March)

About the Role

We are looking for a hands on Hospitality Supervisor (Hospitality Team Leader) to join a professional contract catering environment in the City. You'll lead a small hospitality team and take pride in delivering a consistently high standard of food and service. This is a client facing role where attention to detail, strong communication, and a warm, welcoming approach are essential.

Key Responsibilities

• Lead, organise and motivate a small hospitality team to deliver exceptional service
• Maintain high standards of presentation, set up and service across daily hospitality and events
• Ensure a friendly, professional, and reliable experience for customers and colleagues
• Communicate clearly with stakeholders and support smooth day to day operations
• Follow Bennett Hay statutory health, hygiene and safety, and quality standards at all times
• Ensure compliance with COSHH and HACCP requirements and safe working practices
• Act as a role model on standards, service behaviour, and team engagement

What We're Looking For

• Previous hospitality experience (contract catering hospitality experience is beneficial)
• Strong customer service skills and a genuine passion for food and service
• Confident communicator with the ability to coordinate and lead a small team
• High level of spoken English
• Excellent eye for detail and high personal standards
• Friendly, welcoming, dependable and professional attitude

Benefits

• Overtime paid at time and a half
• Lunch provided on site
• Access to Bennett Hay standard company benefits
• Supportive team environment and opportunities to develop

Start Date: Immediate

About Bennett Hay

At Bennett Hay, we are known for delivering exceptional guest service and creating memorable experiences across London. Our personalised approach ensures every detail is perfect for our clients and their guests. As proud recipients of the Investors in People Gold accreditation, we are committed to the wellbeing and professional growth of our colleagues.