Hospitality, Supermarket Assistant

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

In addition to your contractual pay, any time worked between 22:00-06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Due to working time regulations, applicants must be 18years or over to apply.

Key Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
• Reducing wastage by following product due diligence and markdowns for items reaching their sell by dates.
• Working with the wider shop team to support when needed, including checkout support, managing Click & Collect orders, fulfilling on demand customer orders and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential Skills/Experience

• Communication skills to enable you to work effectively as part of a team and with customers.

Desirable Skills/Experience

• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Additional Information

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Job Details: Closing Date: June132026; Pay: £13.00 (£13.25 after 90 days); Contract Type: Temporary; Hours of Work: Various hours of part time work ( 30hours) across seven days to include early starts, late finishes, evenings and weekends between 05:00 and 00:00; Job Level: Partnership Level10; Location: Wells, Somerset, BA52PJ

Important Points

Some of our roles are subject to pre employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third party registered body and financial probity checks may also be required for some roles. We recommend you apply soon as vacancies can close early if we see a high number of applicants. We also support flexible working, which might mean flexible or compressed hours, job sharing, or shorter hour contracts where possible. Please discuss this further with the hiring manager during your interview.