Hospital Shift Receptionist

We are looking for a confident Receptionist with a passion for delivering outstanding care. You'll be working part time, 30 hours a week, making a positive difference to the lives of the people in our care at Cygnet Hospital Kewstoke.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of employees empower 2 864 individuals across 150 services to consistently make a positive difference to their lives, through service user focused care and rehabilitation.

Job responsibilities

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a Receptionist to join our team at Cygnet Kewstoke.

You'll be working part time, 30 hours per week. Salary: £21,574.80 per year

Cygnet Hospital Kewstoke provides emergency admissions services for men and women, and a pathway for women to rehabilitation including a specialist service for personality disorder.

The hospital has more than 16 acres of landscaped grounds and overlooks the Bristol Channel. This beachside location, just outside Weston-super-Mare, helps us provide a quiet, peaceful and therapeutic environment which can offer service users a broad range of therapies including CBT, EMDR and DBT.

All bedrooms are single, with en suite bathrooms, and each of the four wards has its own garden or terrace. There is a fully equipped gym and activities suite.

Your Day to Day Provide a professional, welcoming reception experience. Greet visitors & notify the appropriate member of staff of their arrival. Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately. Answer & transfer all incoming calls and take messages where appropriate. Sort & distribute post, and assist with general office duties as required. Keep the reception area clean & tidy. Promote the safety & security of all site users and ensure all staff comply with security protocols.

You are An experienced receptionist/administrator used to liaising with customers/clients. Organised, naturally helpful and a good multi tasker. Computer literate including Windows/Word/Excel/Outlook or equivalent. Knowledgeable of telephone systems. Polite, friendly & approachable with excellent communication skills. GCSE Maths and English qualified, with a good level of numeracy and literacy. Diligent & accurate, with an eye for detail and an understanding of confidentiality.

Why Cygnet? We offer you strong career progression opportunities, expert supervision & support, employee referral scheme, pension scheme, cycle to work scheme & employee discount savings. Please note: successful candidates will be required to undergo an enhanced DBS check.

Person Specification General Requirements

• Please refer to job description above.
• Please refer to job description above.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.