Hospital Liaison Worker

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.

Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate.

Hospital Liaison Worker
Location: Exeter (Royal Devon & Exeter Hospital)
Contract: Permanent

Are you ready for a fulling role where you can truly make a difference in the lives of others? An exciting opportunity has arisen for the position of Hospital Liaison Worker based in Exeter as a part of our Together Devon team.

About the role

The Hospital Liaison Worker is a dynamic role, working between the Together recovery service and local hospitals. Using a caring, compassionate and trauma informed approach you will be engaging with individuals who have been admitted to hospital and have a substance use support need. You will deliver a range of interventions including advice, harm reduction and structured psycho-social interventions. You will work closely alongside colleagues within the hospital to ensure that appropriate support is offered to all those in need.

The post will work within the Together integrated alcohol and other drug service to establish a high quality hospital liaison service for patients; ensuring and providing appropriate assessments, interventions and co-developing multi-agency discharge plans and pathways to reduce relapse and hospital readmission.

Based within the local hospital, the post will ensure effective communication with relevant hospital departments (e.g. Mental Health, Hepatology & Gastroenterology, A&E, Maternity) and externally with Together and other community services (e.g. GPs, outreach, housing and community justice services).

The post will provide advice, guidance and training to healthcare professionals in recognition, treatment & management of alcohol and other drug related problems, including the delivery of brief interventions.

As a Hospital Liaison Worker, you will be responsible for:

• Attending hospital ward rounds and maintaining good communication with hospital staff.
• Responding to hospital liaison referrals from within the hospital.
• Delivering interventions to clients face-to-face and over the phone.
• Working autonomously to manage a caseload of our service users, including delivering a range of psychosocial interventions.
• Working as part of a multi-disciplinary team to undertake ongoing assessments, risk assessments, and appropriate referrals within the community

About you
We're looking for an empathic, caring and organised individual with a real passion for working in a trauma informed and recovery focused environment. You'll hold some transferable skills, ideally from working in a similar environment or sector, however,full training and support will be offered.

You'll also have:

• A knowledge and understanding of substance misuse and recovery
• Experience of managing, planning, and prioritising your own workload, delivering work of a high standard
• An understanding of safeguarding
• Excellent communication, organisation and time management skills
• The ability to work well in a team environment alongside a range of people and organisations

Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full.

'The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band'

Please read the full Job Description and Person Specification prior to applying for this position.
For full person specifications and job details, please visit this link.

Who are we
Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate.
Thanks for bearing with us - and don't forget to check out the Waythrough (formerly Humankind) jobs on the Richmond Fellowship and Aquarius job site .

What can Waythrough (formerly Humankind) offer you ️ Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) Annual leave purchase scheme Enhanced occupational sick pay % Enhanced employer contribution to your workplace pension Death in service benefit ️ Free Will writing Eyecare vouchers ️ Blue light card discount Fantastic learning and development opportunities, including free training courses Work-life balance- flexible working and family friendly policies ️ Happy, Healthy You! - our wellbeing offers for our workforce Employee Assist Programme and WaythroughSupport Networks
Waythrough (formerly Humankind) is an equal opportunities employer

We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at

Salary Period

Salary Period Per Annum

Vacancy Salary Range

DBS Requirement

DBS Requirement Enhanced Adult Barred

Does role require Police/Prison vetting? Not Applicable

Driving licence required for role?

Driving licence required for role? No

Applications Close Date

Applications Close Date 02 May 2025

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