Homeless Housing Coordinator

Job Information

Work Experience 4-5 years

Personal and Household Services

City Enfield

Province Enfield

Postal Code EN1

Job Description

3 month contract role with a Local Authority

Job Summary:

• The Homeless Housing Coordinator will work within the Initial Assessment Team to provide frontline housing advice and homelessness prevention services.
• The role focuses on supporting individuals and families who are homeless or threatened with homelessness by conducting initial housing assessments, providing expert advice, and identifying suitable housing options including private rented accommodation.
• The postholder will work collaboratively with internal teams and external partners to prevent homelessness wherever possible, reduce reliance on temporary accommodation, and support residents in sustaining suitable housing in line with the council's Early Help strategy and statutory homelessness duties.

Key Duties/Accountabilities (Sample):

• Conduct initial homelessness assessments in line with the Homelessness Reduction Act and relevant housing legislation.
• Provide detailed housing advice and prevention options to residents who are homeless or threatened with homelessness.
• Assess applications and make legally compliant homelessness decisions in accordance with housing legislation, policy, and case law.
• Develop and implement Personalised Housing Plans to support applicants in securing and sustaining accommodation.
• Liaise with landlords, support agencies, and partner organisations to prevent homelessness and secure housing solutions.
• Provide guidance on welfare benefits, housing options, and tenancy sustainment.
• Manage and maintain accurate case records and documentation in line with statutory requirements.
• Respond to cases involving possession proceedings, eviction notices, and court action.
• Identify safeguarding concerns relating to vulnerable adults and children and refer appropriately.
• Work collaboratively with internal departments and external partners to support the council's homelessness prevention strategy.
• Ensure all decisions and actions comply with housing legislation, policy guidance, and best practice.

Skills/Experience:

• Strong knowledge of homelessness legislation including the Homelessness Reduction Act.
• Experience carrying out initial homelessness assessments in a local authority setting.
• Knowledge of housing law, policy, case law, and statutory duties.
• Experience dealing with possession orders, eviction processes, and court procedures.
• Understanding of welfare benefits and their impact on housing stability.
• Ability to make legally sound homelessness decisions.
• Experience developing and managing Personalised Housing Plans.
• Knowledge of safeguarding procedures for vulnerable adults and children.
• Strong case management and documentation skills.
• Ability to work collaboratively with partners, agencies, and internal teams.
• Excellent communication and advisory skills with vulnerable service users.
• Strong organisational skills and ability to manage a varied caseload.