Holidays Cottage Cleaner

We're looking for Holiday Cottage Cleaners to prepare our popular 12 holiday cottages stretching from Marconi's Wireless Cottage on Lizard Point to our rural farmstead Honor's House near Zennor. Not forgetting our manor house, Godolphin and the other wide variety of unique properties that are in our care.

Our busy and unique cottages are available all year round with long and short breaks meaning that changeover days can fall on any day of the week except Sundays. We are looking for flexible people who can balance their workload around their personal life, and we will be as accommodating as possible with advanced rota's, but there is always the possibility of a last minute booking being accepted.

Salary: £12.75 per hour

Hours: Seasonal, flexible, weekends. This is a zero hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts.

Contract: Fixed term contract until 05 Jul 2027

Internally within the National Trust, you will be known as a "Holidays Operation Assistant".

For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

Our cottages offer experiences that cannot be found elsewhere. We pride ourselves in our high presentation and cleaning standards, whilst maintaining our great compliance and safety records across our portfolio from two person cosy retreats to vast mansion houses.

You will become part of our close knit, friendly and supportive Holidays Team here in Lizard & Penrose and West Cornwall working solo and as part of a team.

On changeover days, you'll make sure that everything is pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well presented and welcoming. You will also keep an eye out for anything that isn't as it should be, and report any repairs or odd jobs that need doing. Good communication skills are essential. If you need to, you'll also replace any broken items from the store supplies.

Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.

You can view the full role profile for this role in the attached document.

Who we're looking for

• Focused on giving great service to everyone you meet
• A team player, but also happy to work on your own initiative
• Well organised and adaptable
• Willing to learn new skills

The package

The National Trust has the motto "For everyone, for ever" at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria

National Trust Place

Lizard & Penrose, Helston, TR12 6DE

Documents

• Holidays Operation Assistant - Career Level A1.pdf

Requirements

• Compliance
• Eligibility to Work in the UK

Additional information

Closing Date: 14th June 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment process to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.