HMPPS Area Staff Support and Wellbeing Lead - South East and Eastern

The national salary range is £54,148, London salary range is £57,580 - £59,366 Your salary will be dependent on your base location

Working Pattern

Full Time

Vacancy Approach

External

Location

Bedford, Brighton and Hove, Canterbury, Chelmsford, Colchester, Hemel Hempstead, Huntingdon, Ipswich, Lewes, London, Maidstone, Newmarket, Norwich, Rochester, Sheerness, Stevenage, Thetford, Woking, Woodbridge

Region

East of England

Closing Date

03-Aug-2026

Business Unit

DDC Kent and Sussex

Post Type

Permanent

SEO

Number of jobs available

1

Reserve List

12 Months

Job ID

20169

Descriptions & requirements Overview of the jobThe HMPPS Wellbeing team, within the People Intelligent Client Function of the Transforming Delivery Directorate (TDD), are responsible for setting the strategic direction for staff wellbeing and ensuring that core wellbeing services meet the needs of a large, complex, and operational focused business. The Staff Support and Wellbeing Lead is responsible for implementing the strategic direction of the HMPPS Wellbeing team within a designated Area or Directorate. This role is non-operational and has no line management responsibility.

Summary

The Staff Support and Wellbeing Lead is responsible for coordinating, facilitating, monitoring, maintaining and improving effective delivery of core wellbeing services for all staff within a designated Area or Directorate, to improve operational effectiveness via improved staff retention, confidence and wellbeing. This includes leading and supporting voluntary wellbeing services such as Mental Health Allies (MHA), TRiM Practitioners and Care Teams across both prisons and probation, or HQ, as appropriate for the Area/Directorate. They will continuously drive improvement to the wellbeing offer through collaboration with key stakeholders, analysis of available data and engagement with local wellbeing leads. They will work closely with the HMPPS Wellbeing Team and HR to ensure that wellbeing services and activities meet the identified staff wellbeing need.

Responsibilities, Activities and Duties

• Responsible for assessing and identifying risk to staff wellbeing and delivering, monitoring and maintaining Core Wellbeing services for all staff at all levels within a designated Area or Directorate. Escalating barriers and concerns to the HMPPS Core Wellbeing Team, the appropriate Area Executive Director and Senior Leadership Teams, working collaboratively with Senior Leaders and Key Stakeholders to drive continuous improvement of the Core Wellbeing Services offer.
• Create collaborative business relationships across HMPPS, MoJ and with Trade Union representatives, to effectively manage delivery of Core Wellbeing Services within Area/Directorate, holding to account service providers and raising concerns with the HMPPS Wellbeing Team.
• In collaboration with HR, Health & Safety and wellbeing service providers, work with local wellbeing leads and Senior Leaders to develop local wellbeing plans, ensuring alignment to the HMPPS Wellbeing strategy. Share best practice and distribute all relevant wellbeing information across Area/ Directorate.
• Promote the Staff Support Directory at an Area/Directorate level, seeking opportunities to improve awareness and knowledge of existing HMPPS wellbeing services. Raising Area/Directorate concerns with the central HMPPS Wellbeing Team to ensure the Staff Support Directory remains fit for purpose. Contribute to and raise awareness of HMPPS Wellbeing Communications. Utilising local knowledge to celebrate success and share best practice.
• Develop knowledge of Area/Directorate and national wellbeing activities by engaging with Staff Networks, Health and Safety teams and HR teams. Engaging with the Wellbeing Committee, providing feedback on activity and initiatives, identifying opportunities to collaborate and innovate, proactively escalating and supporting activities.
• Support the HMPPS Core Wellbeing Team by contributing to risk register reporting, including providing details of interventions/activities in Area/Directorate that mitigate identified risk. Provide assurance to the HMPPS Wellbeing Team and Area Executive Directors by collating Area/ Directorate information for wellbeing focussed audits and reviews. Providing local knowledge to define context of Area/Directorate wellbeing interventions and activities.
• Commit to continuous professional development of self and seek opportunities to support professional development of Local Wellbeing leads to facilitate a continuous process of improvement to the HMPPS Core Wellbeing Offer. Provide functional wellbeing leadership within Area/Directorate, linking with local wellbeing leads to develop knowledge base and confidence in matters related to workforce wellbeing.
• The post holder is required to attend regional meetings and there will also be regular travel across the country as required.
• Due to the nature of the subject area the material and information received can at times be of a disturbing and sensitive nature.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Civil Service Success Profile Criteria

Behaviours

• Changing and Improving
• Making Effective Decisions
• Leadership
• Communicating and Influencing
• Working Together
• Delivering at Pace

Experience

• Experience of change management to bring order to complex situations and maintain focus on the programme's objectives.
• Have negotiating and strong interpersonal skills.
• Knowledge or experience of managing projects.
• Experience and/or knowledge of frontline operations.

Additional Information Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.

-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment

Pension

-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

-After two months' service . click apply for full job details