Hire Controller: Customer Service & Upsell Specialist

Sunbelt Rentals in Liverpool is seeking a Hire Controller to join our Customer Services team. You will build relationships with customers, manage the full order journey from enquiry to post-hire feedback, and help us deliver a best-in-class service.

This hands-on role requires proactive communication by phone, email and website requests, along with upselling where appropriate; you will need initiative, strong teamwork and a commitment to continuous improvement.