Hire Controller

Hire ControllerLocation: Stowmarket (Office Based)Contract Type: Full-time, PermanentWorking Hours: Monday-Friday, 9:00am-5:00pm

Freedom has an opportunity for a Hire Controller to join our Plant Hire team based in Stowmarket. This role forms part of a busy hire desk supporting Freedom's operational teams by arranging plant, tools, and machinery hire through our approved supply chain.You will work closely with internal customers and supply partners to ensure plant and equipment are delivered efficiently to support operational delivery. This is a replacement role within an established team, offering clear progression opportunities.

Some of the key deliverables in this role will include:

• Manage daily plant, tool and equipment hire requirements for operational teams.
• Arrange traffic management requirements where required.
• Process hire orders from initial request through to completion.
• Proactively manage and resolve equipment breakdowns.
• Liaise with supply chain partners to obtain quotations and confirm bookings.
• Maintain the Hire Desk diary and shared workbox.
• Build strong professional relationships with internal customers.
• Develop and maintain knowledge of plant and equipment available for hire, including accessories, safety and test/run requirements.
• Raise purchase orders and support general hire-related administration.

What We're Looking For

• Experience or knowledge of construction plant hire (desirable).
• Strong organisational skills with attention to detail.
• Confident and effective communication skills.
• Proficient in Microsoft Office, with basic Excel capability.
• Positive, can-do attitude and ability to work as part of a team.
• Willingness to learn and develop within the role.
• Industry or plant hire experience beneficial but not essential.

BenefitsWe're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes:

• Pension with a leading provider and up to 8% employer contribution
• 25 days Annual Leave + Bank Holidays
• Salary sacrifice car scheme (Hybrid/Electric Vehicle)
• Personal Wellbeing and Volunteer Days
• Private Medical Insurance
• Free 24/7 365 Employee Assistance Program
• Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes
• Personal development programme

Next Steps:

As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us:

Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual.

Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.