Highland Mentor Services and Recruitment Coordinator

Highland Mentor Services and Recruitment Coordinator

Contract:
Hours: 37.5 per week. Contract: 1 year fixed term

Closing date:
Wednesday 8 July at 9am. Interviews: w/b 27 July or 3 August

Salary:
£26,780 (Grade 2, PA4 to PA7)

Location:
Hybrid: working from home with occasional travel across the North of Scotland

Travel:
Occasional travel across Highlands, Moray and other areas in the North of Scotland if required. A driving license and car are essential for the role and travel expenses will be reimbursed.

We are looking for a Mentor Services and Recruitment Coordinator to support and recruit volunteer mentors across the Highlands and as we look to expand into Moray and further afield.

About the role

As our Mentor Services and Recruitment Coordinator, you will be the primary point of contact for our volunteers from day one. You'll guide prospective mentors through the process - conducting interviews, organising training and coordinating PVG checks - ensuring they feel supported every step of the way. Additionally, you'll collaborate on planning and running campaigns to attract new mentors.

Key responsibilities:

• Providing excellent customer service to prospective and existing mentors using strong communication skills on the telephone, in virtual meetings, by email and sometimes in person
• Ensure all of our volunteer mentors are individually supported and fully engaged at every stage of their mentor journey
• Deliver information sessions, participate in mentor one-to-one conversations and facilitate mentor training sessions and other mentor engagement activities.

About you

• Based in Moray or the Highlands
• Experience of or strong interest in working or volunteering in the charity or third sectors
• An understanding of young people and educational settings
• People person with excellent communication and listening skills and empathy
• Experience of assisting with volunteer recruitment campaigns
• Well organised with great administrative skills and attention to detail
• Excellent desktop and database skills

Benefits include:

• 30 days annual leave in first year rising to 35 days from 2nd year of employment
• Annual salary increment
• 7% Employer Pension Contribution
• 3 further days of annual leave between the December and January public holidays
• Additional day off for your birthday
• Employee Assistance Programme
• Life Assurance - 4 x salary