High Growth Administration Assistant

We'relooking for an ambitiousHigh Growth Administration Assistantto jointheWest Midlands Growth Companyand make a real impact from day one. Ifyou'redriven, curious, and hungry for growth, this could be your perfect next step.

The West Midlands Growth Company (WMGC) is the region's economic development delivery organisation.

From April 2026, we will lead the delivery of regionally commissioned economic development activity aligned to the West Midlands Growth Plan, working in partnership with the West Midlands Combined Authority and local authorities.

We are building a sharper, business-focused organisation that attracts investment, supports high-growthcompaniesand drives measurable economic impact.

If you want your work to shape how growth is delivered across one of the UK's most important regions, this is your opportunity.

As our newHigh Growth Administration Assistantyou'lljoin a forwardthinking, collaborative team that values fresh ideas and innovation. This is a genuine opportunity to take ownership of meaningful projects, influence decisionmaking, and help shape the future direction of the businesswith acollaborative team that values fresh ideas and innovation. This is a genuine opportunity to take ownership of meaningful projects, influencedecision making, and help shape the future direction of the business

You'llbe involved in

• Providingcomprehensive administrative and operational support to the Growth Hub team
• Actingas the first point of contact and deliveringhigh quality customer facing service
• Enablingeffective business support delivery bymaintainingsystems, information, and ecosystem connections

• Act as the Growth Hub's first point of contact, managing inbound enquiries from businesses, partners, and visitors to ensure timely, accurate, and professional support.
• Provide daily operational and administrative assistance to High Growth Account Managers and Support Executives, including meeting scheduling, document preparation, logistics coordination, and workflow management.
• Maintain and update core systems such as the CRM and digital filing structures.
• Support internal and external communications by helping create and distribute marketing materials, updating website content, and contributing to social media activity when needed.
• Coordinate office operations and resource management to ensure an efficient working environment.
• Assist with gathering, organising, and maintaining business intelligence to support programme delivery and reporting.
• Build and sustain trusted relationships across the business support ecosystem-including local authorities, universities, finance providers, and delivery partners-to enable seamless referrals and collaborative working.
• Ensure compliance and operational integrity by upholding high standards of confidentiality, data protection, information security, and supporting basic health and safety processes such as incident reporting.

Essential:

• Strong organisational skills with the ability to manage high workloads, prioritise effectively, and meet deadlines.
• Excellent written and verbal communication skills, capable of producing high quality documents.
• High IT literacy, particularly with Microsoft Office and CRM systems.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Proactive, reliable, and able to work independently with a positive, can do attitude.
• Strong teamwork and collaboration skills.
• Adaptable and resilient, able to work accurately in a fast paced, evolving environment.
• Commitment to inclusive growth, equality, and public minded values.

Desirable:

• Experience using Zoho CRM or similar CRM platforms.
• Understanding of processes and public sector decision making.
• Awareness of the West Midlands business support ecosystem.
• Previous experience within a business support organisation.

• 26 days holiday
• Company pension scheme including life assurance
• Hybrid working - 2 days in the office
• Cycle to work
• Simple Health employee membership scheme

We'rean equal opportunities employer and welcome applicants from all backgrounds, experiences, and perspectives.We'recommitted to creating an inclusive environment where everyone can thrive.