Helpdesk Coordinator - Hybrid FM Support & Customer Care

A leading facility management company in Birmingham is seeking an FM Helpdesk Coordinator to manage customer inquiries and drive service improvement. The role requires strong communication and time management skills, with an emphasis on B2B customer service experience. You'll collaborate with internal teams, resolve complaints, and ensure quality standards. The position offers competitive salary, generous leave, benefits, and opportunities for career development. Join a supportive team where your contributions are valued.