Health Services Manager

We're the UK's leading charity forCrohn's DiseaseandUlcerative Colitis.

A diagnosis of Crohn's or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn's & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public's understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter's journey with us. If this excites you - join us!

We are searching for a Health Services Manager to lead and coordinate the charity's involvement in projects and programmes to improve the quality and standards of health services for people affected by Crohn's and Colitis across the UK. If you have experience of developing and delivering health service projects and programmes and have relevant experience having worked in health services or a medical charity, then we'd like to hear from you!

Salary: £45,000 - £48,000 (FTE) per annum, depending on experience

Hours: 35 hrs FTE (although a minimum of 28 hours will be considered; as well as compressed hours)

Place of work: Hybrid

As a member of the Joint Leadership Team, the post-holder will contribute to the leadership, planning and delivery of cross-team projects, helping to influence and meet the charity's strategic objectives. Specifically, they will lead projects and programmes to deliver improvements in quality and standards of health services for people affected by Crohn's and Colitis. In doing so, they will work closely with not only the Director of Services & Evidence and Heald of Health Services, but also external stakeholders including health and social care organisations, academics, researchers and other charities. The post-holder will also be actively involved in leading, supporting and developing the Health Services team.

Ideally educated to degree level or equivalent, you will have experience of delivering health service projects and programmes and have come from a health services or medical charity background. You will be adept at developing operational performance metrics, strategies and objectives and have a proven track record in developing strong working relationships with external stakeholders. Whilst not essential, experience of managing and leading a team would be beneficial, as would be an awareness and knowledge of the needs of people affected by Crohn's and Colitis.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to travel to events/conferences. You will be required to attend two Directorate days each year and occasional face-to-face meetings with your team or our partner agencies. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its' 'All Staff Together' days, at which attendance is mandatory.

• 25 days' annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Jess Turner, Head of Health Services on:

Please submit aCV and supporting statementoutlining why you'd like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you'll need to refer to the Recruitment Pack found on our website.

Please email your CV & Supporting Statement to:

Interviews will be taking place on Wednesday 4 th June and will be held remotely

Please note: no applications will move forward within the recruiting process without a supporting statement.

We are an inclusive employer and offer equal opportunities to all regardless of an individual's age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

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We know it can be difficult to live with, or support someone living with these conditions. But you're not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn's or Colitis.

Providing information about Crohn's and Colitis.

Listening and talking through your situation.

Helping you to find support from others in the Crohn's and Colitis community.

Providing details of other specialist organisations.

Please be aware we're not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.

Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).

If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.

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