Head of Service - Family Matters

Directorate: Public Health, Protection and Wellbeing

Section: Family Matters

Location: Civic Centre

Grade: SM2

Hours: 37 hours per week

This advert is open to both internal and external applicants.

The Role:

This role is within the Public Health Protection and Well Being Directorate and reports directly to the Director of Safer, Stronger Communities.

Proposed interview date: 28 - 29 July 2026

Key Responsibilities:

• Strategic Leadership: Leading early help and prevention strategies within the Family Matters programme in Stoke-on-Trent
• Workstream Management: Driving the continued implementation of the workstreams within Family Matters and its connections with other aspects of community-based work to improve family and community outcomes.
• Preventative Services: Reducing the need for statutory intervention through collaborative early family help initiatives across partners.
• Partnership Working: Fostering collaboration with voluntary organisations, health services, and community groups to achieve the aims of Family Matters.
• Quality and Impact: Focusing on performance management, service quality, and creating enduring change through the programme

About You:

• Graduate Level Degree Experience of working in a public health environment
• Experience and knowledge of the early family help environment
• Strong commitment to equality and diversity
• Knowledge of the current policy landscape relating to babies, children and families.

What we offer:

• A competitive salary based on your skills, experience and talent
• Hybrid and flexible working options
• An excellent local authority benefits pension scheme
• Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
• Further information on our Rewards and Benefits can be found here

Equality, Diversity and Inclusion

At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don't meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.