Head of Sales / Home Pharma Retail Division

Head of Sales / Home Pharma Retail Division

Location: Hybrid / Kilnamanagh, Dublin, Co. Dublin, D12 K6C5, Ireland
job type: Permanent / Full-time
Sector and subsector: Commercial & Marketing Sales
Salary: Negotiable salary

The Head of Sales is responsible for developing and executing the commercial strategy for the Home Pharma Retail Division, ensuring the achievement of sales, margin and profitability targets. Working closely with Finance, the role is responsible for preparing sales forecasts, budgets and performance reports to support business planning and decision-making.

The role uses available business systems and market intelligence to analyse sales performance, customer trends and profitability, identifying opportunities to drive growth and improve commercial performance. The Head of Sales will work collaboratively across Finance, Supply Chain, Customer Service, Marketing and other key functions to ensure the successful delivery of business objectives.

A key aspect of the role is leading and developing the sales team through clear objectives, regular performance reviews, coaching and training. The Head of Sales will establish sales targets, monitor KPIs and ensure that team performance aligns with company goals and customer expectations.

The role is responsible for maintaining and developing relationships with key customers, negotiating commercial agreements, and identifying new business opportunities. The Head of Sales will represent the company at customer meetings, industry events and relevant trade associations, promoting the company's products and strengthening its market position.

The Head of Sales will monitor market developments, competitor activity and industry trends, providing recommendations to the Managing Director and leadership team to support strategic decision-making. The role will also champion the effective use of CRM and reporting tools to support customer management, opportunity tracking and sales performance monitoring through strong commercial leadership, strategic planning and people management, the Head of Sales will drive sustainable revenue growth, improve profitability and contribute to the overall success of the Home Pharma Retail Division.

JOB ACCOUNTABILITIES

• Achieve forecasted Budget
• Achieve forecasted profitability
• Manage Performance of the Retail Team
• Devise the company's sales strategy and monitor its effectiveness
• Train, support and provide assistance to the Retail team
• Meet company objectives such as monthly revenue and KPI's
• Set selling activity for the sales team
• Negotiate contracts with customers
• Set metrics for New product development
• Monitor competitive activity
• Attend Industry events

JOB KNOWLEDGE, SKILLS, QUALIFICATIONS AND EXPERIENCE

• Degree in Business, Sales, Marketing or a related discipline.
• Significant senior sales leadership experience, ideally within pharmaceutical healthcare, FMCG or retail sectors.
• Proven track record of delivering commercial growth and achieving sales targets.
• Experience managing and developing high-performing sales teams.
• Strong commercial and financial acumen.
• Excellent negotiation and relationship management skills.
• Experience managing budgets and forecasting.
• Experience within the Irish pharmacy and healthcare market.
• Experience working with key account customers and pharmacy groups.
• Experience using CRM and ERP systems such as SAP.