Head of Project Management

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The Role:

Head of Project Management & Operations for an integrated marketing agency serving global B2B tech brands!

Location:

Work wherever suits you best. We offer a fully remote/hybrid work model, providing complete flexibility to work from home or in our offices in London and Leeds.

The Opportunity:

Join a fast-growing B2B tech agency with big ambitions. Collaborate with innovative, world-leading brands to deliver integrated campaigns that create opportunities and foster growth worldwide.

We seek a strategic, results-driven Head of Project Management and Operations to enhance our project delivery and operational excellence. This role will lead high-quality project execution, champion best practices, foster a collaborative team environment, and optimize processes for efficiency and client satisfaction.

The ideal candidate will be an experienced leader with excellent communication, organizational, and problem-solving skills, capable of driving strategic initiatives and contributing to the agency's growth.

You:

• Think bigger, not letting fears or others' expectations limit you.
• Maintain strong relationships with colleagues and clients, staying connected and informed.
• Own your responsibilities, from projects to ideas and meetings.
• Be honest, open, and authentic.
• Bring energy and enthusiasm to your work.
• Use creative problem-solving to overcome challenges.
• Communicate effectively-engaging, passionate, articulate.
• Multi-task and deliver within deadlines.
• Pay close attention to detail.
• Support a flexible working style.
• Lead by example, fostering curiosity and innovative thinking.

The Role: Team Leadership:

• Provide strategic leadership to the PM & Ops team, fostering collaboration, accountability, and continuous development.
• Recruit, onboard, mentor, and develop project managers, tailoring growth plans.
• Demonstrate best practices in project management and stakeholder engagement.
• Lead regular team meetings and workshops for alignment and sharing successes.
• Manage team workload and resource allocation effectively.

Project Management Oversight & Delivery:

• Manage high-value and strategic client projects, overseeing all phases from initiation to closure.
• Ensure projects are delivered on time, within budget, and to high standards, exceeding client expectations.
• Monitor project KPIs, identify risks, and implement mitigation strategies.
• Act as escalation point for complex issues, providing strategic guidance.
• Build strong relationships with other departments and clients.

Operational Excellence:

• Drive continuous improvement in client delivery, resource allocation, and inter-departmental collaboration.
• Analyze performance data to identify inefficiencies and bottlenecks.
• Lead post-project reviews for lessons learned and process improvements.
• Stay updated on industry trends in operational excellence.
• Promote a culture of ongoing improvement and innovation.