Head of Product for Plotpackers

Plotpackers is redefining adventure travel for a generation that cares deeply about purpose, sustainability, and community. We're a women led, mission driven travel company that's grown exponentially in just two years by creating affordable, ethical adventure experiences that leave destinations better than we found them.

Our customers love us. With an average of 2.6 trips per traveler and several thousand bookings annually, we've built something rare: a community first brand with exceptional retention in the travel space. We're not just selling trips; we're fostering lifelong friendships and empowering sustainable travel choices.

Now, we're at an inflection point. We're building an AI powered creator marketplace that will transform how travelers discover and book group adventures. This is your opportunity to lead product strategy as we scale.

As Head of Product, you'll be the strategic product leader driving Plotpackers through its next growth phase. You'll be an engineering thought leader, own the product roadmap, guide our offshore development team, and lead the launch of our AI powered creator marketplace, all while helping us expand beyond our budget backpacker roots into new customer segments.

This role is equal parts technical leadership, product strategy, and commercial acumen. You'll work directly with our founder Louise to translate our ambitious vision into reality, making high impact decisions that shape the future of sustainable adventure travel.

• Provide strategic technical direction to our offshore development team in India, managing across time zones

• Translate business requirements into clear technical specifications and user stories

• Own quality standards, product delivery timelines, and technical decision making for new feature development

• Leverage acquired IP and tech stack effectively to accelerate development and maintain competitive advantage

• Define and own the product roadmap to support Plotpackers' growth

• Lead the development and launch of our AI powered creator marketplace connecting influencers with travelers

• Drive product innovation to expand beyond budget backpackers into new customer segments while preserving brand values

• Balance feature development with commercial outcomes, ensuring every product decision drives retention, conversion, or revenue

• Develop product positioning, messaging, and launch strategies that resonate with our community driven audience

• Work cross functionally with operations and marketing to ensure seamless product rollouts

• Use data and customer insights to inform product decisions and measure success

• Champion the voice of the customer throughout the product development lifecycle

• 5 6+ years of product management experience, with at least 2 years in a product leadership role

• Proven track record scaling a product through hypergrowth

• Experience working with offshore or distributed technical teams

• Strong product marketing instincts - you understand positioning, launch strategy, and customer psychology

• Technical fluency to provide strategic direction without needing to build yourself

• Marketplace or platform experience (two sided networks, creator economy, travel tech)

• Background in travel, hospitality, lifestyle brands, or consumer subscription businesses

• Experience with AI enabled products or recommendation systems

• Track record in early stage or high growth startups where you've worn multiple hats

• Understanding of community driven or social products with high retention mechanics

• Strategic thinker who can zoom out to see the big picture and zoom in to solve tactical problems

• Entrepreneurial mindset-comfortable with ambiguity and excited by the opportunity to build systems from scratch

• Data driven decision maker who balances analytics with customer empathy

• Strong communicator who can align stakeholders and inspire offshore teams

• Passionate about purpose driven businesses, sustainability, and creating positive impact

• Ground floor opportunity: Shape the product strategy of a profitable, fast growing startup during a pivotal growth phase

• Proven foundation: We're profitable from year one with strong unit economics and exceptional retention (2.6 trips per customer)

• Real IP advantage: Build on proven tech rather than starting from scratch

• Purpose driven mission: Work for a female founded company committed to sustainability, community, and female empowerment

• High impact role: Small team means your decisions directly shape company trajectory - no bureaucracy, just execution

• Innovation at scale: Launch a genuinely innovative AI creator marketplace in the travel space

• Exceptional team: Work directly with founder Louise and a lean, high performing team

• Location: London (office based or hybrid)

• Reports to: Louise Truman, Founder & CEO

• Team structure: Currently lean (Founder, Operations Manager, freelancers) with offshore development team in India

If you're a product leader who gets excited about building at the intersection of technology, community, purpose, and you want to help scale a fast growing startup that's genuinely making travel better, we'd love to hear from you.

Plotpackers is an equal opportunity employer committed to building a diverse and inclusive team. We particularly encourage applications from underrepresented groups in tech and travel.

The hiring process is managed by Chapter 2.